How do we evaluate a Traditional Chinese website assistant with sources?
Test real questions in the Traditional Chinese your visitors use, and open the source link for every answer. The source must support the actual statement, including its conditions; include missing-information questions so you can check how the assistant reaches a person instead of inventing an answer.
Reviewed
All answersWhat to check
- Prepare repeated questions, ambiguous wording and exceptions from approved public information.
- Check that source links open the relevant page and support the answer in context.
- Test unanswered questions and agree who reviews them and maintains the source material.
| Question type | What to verify | Keep as evidence |
|---|---|---|
| Routine service question | Natural language and a source that supports the facts | Question, answer and opened source URL |
| Rule with an exception | The answer preserves the condition | Approved rule and the assistant’s wording |
| Information not published | The response leaves the unknown clear and offers a human route | Response and the agreed handoff check |
How to use the evidence
Treat reducing repeated work as a workflow goal to measure in your own evaluation. A useful FAQ remains the maintained source; the assistant helps visitors reach the relevant information through a conversation. A fluent answer alone is not an acceptance check.
Where WEAVIST fits
WEAVIST ACE’s site-wide assistant answers from published pages, links answers to their source pages and passes questions needing a person to the team. The live assistant is on this site; Search the site is a separate browser-based passage search.
Follow-up questions
Can we assess it with only easy FAQ questions?
Include exceptions, missing facts and questions phrased several ways. Otherwise you will not see whether sources and handoff still work at the edge of the approved content.
Who makes the purchase decision?
People do. The assistant supports a conversation and enquiry handoff; WEAVIST ACE does not process bookings, contracts or payments.